Last updated: October 2025
1. Introduction
Welcome to Tuition UP.
I’m Amy, a qualified UK-based teacher offering professional online tuition for Primary learners, Key Stage 3, and Geography iGCSE students. I take your privacy seriously and am committed to protecting your personal information. This Privacy Policy explains what data I collect, how I use it, and your rights under UK data protection laws (UK GDPR and the Data Protection Act 2018).
If you have any questions, please contact me at amytuitionup@gmail.com.
2. What Information I Collect
I may collect and process the following types of personal data:
- Personal details: name, email address, phone number, and child’s first name.
- Educational information: year group, subjects of interest, and learning needs.
- Payment information: handled securely via third-party payment processors (e.g., PayPal or bank transfer). I do not store card details.
- Technical information: such as IP address, browser type, and how you use my website (via cookies or analytics tools).
3. How I Use Your Information
I use your data to:
- Respond to your enquiries and manage tuition bookings.
- Deliver online lessons and educational support.
- Send updates or information related to your lessons.
- Maintain financial records for accounting and tax purposes.
- Improve my website and services.
I only collect data that is necessary to provide my teaching services and comply with legal obligations.
4. Legal Basis for Processing
I process personal data under the following lawful bases:
- Contract: to deliver teaching services you have requested.
- Legal obligation: to comply with UK accounting and tax requirements.
- Consent: for optional communications such as updates or newsletters.
- Legitimate interest: to improve my services and manage business operations.
5. Data Sharing and Storage
Your personal data is kept securely and only shared when necessary:
- With online teaching platforms (e.g., Zoom, Google Meet) to deliver lessons.
- With payment providers to process payments.
- With accountants or professional advisers, if required for business purposes.
I never sell or share your data for marketing purposes.
All data is stored securely on password-protected systems within the UK or trusted international services compliant with UK GDPR.
6. Data Retention
I will keep your personal data only as long as necessary:
- Student and parent contact details are retained for up to 12 months after lessons end, unless you request deletion sooner.
- Financial records are kept for 6 years in line with HMRC requirements.
7. Your Data Protection Rights
You have the right to:
- Access the personal data I hold about you.
- Request correction or deletion of your data.
- Withdraw consent at any time (where applicable).
- Object to or restrict processing in certain circumstances.
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled (see www.ico.org.uk).
To exercise your rights, please contact me at amytuitionup@gmail.com.
8. Cookies
My website may use cookies to improve functionality and analyse traffic. You can control or delete cookies through your browser settings.
9. Changes to This Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on my website, with the “last updated” date shown at the top.
10. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Amy, Tuition UP
Email: amytuitionup@gmail.com
Location: United Kingdom